Frequently Asked Questions

Everything you need to know about your Poppy & Peonies favorites.

When will my order ship?

Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey.

What is your return policy?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please visit our Returns Portal to start your request.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

How do I care for my Poppy & Peonies accessories?

To maintain the quality of your items, we recommend spot cleaning with a damp cloth and avoiding prolonged exposure to direct sunlight or harsh chemicals.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options like Afterpay.

Can I modify or cancel my order after it's placed?

Because we aim to ship orders as quickly as possible, we can only make changes within 30 minutes of order placement. Please contact our support team immediately for assistance.